Make sure that you are running any of the following Windows builds:.Update Office products to the latest build for your channel according to Update history for Microsoft 365 Apps for enterprise (listed by date).If you experience authentication issues in Office application on Windows 10, we recommend to do the following actions: Starting in build, Office uses Web Account Manager (WAM) for sign-in workflows on Windows builds that are later than 15000 (Windows 10, version 1703, build 15063.138). This article contains information about a new authentication framework for Microsoft Office 2016.īy default, Microsoft Microsoft 365 Apps for enterprise (2016 version) uses Azure Active Directory Authentication Library (ADAL) framework-based authentication. To diagnose and automatically fix several common Office sign-in issues, you can download and run the Microsoft Support and Recovery Assistant.
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